Privacy Policy

Port & Crane Academy of New Zealand (PCANZ)

Port & Crane Academy of New Zealand is committed to protecting the privacy of our learners, staff, and stakeholders. This Privacy Policy explains what personal information we collect, how we use it, how it is stored, and how you can access or correct your information.

What information we collect

We may collect personal information including, but not limited to:

• Full name, date of birth, and contact details
• Identification documents required for enrolment or assessment
• Employment details relevant to training or assessment
• Course enrolment, attendance, assessment results, and progress records
• Correspondence between you and PCANZ
• Health or safety-related information where required for training delivery
• Emergency contact details

We only collect information that is necessary to deliver education, assessment, learner support, and to meet our regulatory obligations.

Why we collect this information

Your information is collected and used to:

• Process enrolments and manage learner records
• Deliver training and assessment services
• Meet NZQA, Student Fee Protection, and Code of Practice requirements
• Communicate with learners regarding courses, assessments, and support
• Ensure learner health, safety, and wellbeing
• Issue certificates and records of achievement
• Manage complaints, appeals, and quality assurance processes

How information is stored and protected

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure. Information may be stored:

• Electronically in secure systems
• In restricted-access physical files

Access is limited to authorised staff only.

Sharing information

We may share learner information where required with:

• NZQA
• The Tertiary Education Commission (if applicable)
• Student Fee Protection administrators
• External dispute resolution schemes
• Government agencies where required by law

We do not sell personal information.
If information is shared overseas (for example, cloud-based systems), we ensure reasonable safeguards are in place.

Retention of information

Learner records are retained in accordance with NZQA and legislative requirements. When information is no longer required, it is securely destroyed or anonymised.

Accessing or correcting your information

You have the right to:

• Request access to your personal information
• Request corrections if the information is inaccurate

Requests can be made in writing to PCANZ using the contact details below.

Contact

For questions about these Terms & Conditions:

Port & Crane Academy of New Zealand
Email: registry@pcanz.ac.nz
Phone: 022 181 1620